Services we provide

• Warranty: Apart from manufacturer’s warranty, ARC provide full range of services to our customers. We also provide Third-Party Onsite Warranty from UEE (United Electrical Engineering) as an option: ask in store now!
• Repairs: ARC provides repairs for all types of x086 machines (IBM compatibles), from your older Pentium to latest Quad Core Eight Core model, whether Desktops or Laptop/Notebooks. (See below for laptop hardware repair price list)
  We also provide full range of parts for any repairs.
• Upgrading: We can provide you with all the parts necessary to upgrade your machine and professional opinions.
• Data Recovering:
• 1. Data Recovery for notebook/laptop with/without working computer CPU but a working hard disk drive while you have important information on the computer that you need to retrieve/back up its data, ARC can help and price can be quoted (Usually $80).
• 2. Data Recovery for faulty hard disk drive can be quoted with an evaluation fee of $130 and give a full quotation on how much to recover on what files (title detail). Price ranging from $700 to $1800 depending on each severity of damage hard disk. Lead time is 6 to 12 working days.
• Service / Labor Charges: (Laptop hardware repair price see the bottom of this page)
• Time charges:
• < 15 minutes $30 (This includes the initial inspection charge should the job is not going ahead)
• > 15 and < 30 minutes $50
• > 30 minutes < 1 hour $80
• > 1 hour $100+
• Excluding diagnosis time:
  • Installing memory, CD-RW, Video card, sound card or similar jobs: from $10
  • Format HDD, Installing Windows OS and drivers: from $50
  • Installing MB or HDD with windows installation; Laptop repair: from $60
  • Virus and Malware repair service (with/without OS installation): from $80
  • Virus and Malware repair service (with backup data): $from $100
• Express Service: We also provide express service
  Same day service
  • < 15 minutes - $60
  • > 15 and < 30 minutes - $100
  • > 30 minutes < 1 hour - $160
  • > 1 hour - $200
• On-site service: We provide on-site service for home and business. Specialized in small networking jobs and Internet setups .
  • Call-out fee: $120 (Sydney metro or 15km from any ARC stores)
  • First hour is free
  • After first hour: $80/hr

    Major on - site jobs will need a separate quote from ARC head office.

• Unless proven to be a workmanship fault or faulty parts, there will not be warranty for onsite job due to the fact that most onsite problems have a nature of repetitiveness like virus, malware and / or error of settings etc.
• Check out the Disclaimer for your convenience
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• ARC Support contacts:

For products purchased from ARC within warranty period (12 months usually), please contact ARC Warranty.

Or contact your local ARC branches.